Having witnessed a Virgin Train Manager abusing his position – to the extent that Hitler would have watched admiringly and taken notes) – Wrigglesworth writes to Richard Branson about one random act of kindness which caused good to triumph over evil.

A cross between Sideshow Bob and Mark Thomas, join Wrigglesworth as he recounts his hilarious and heartwarming true story involving the world’s biggest jobsworth, his fellow passengers and a brown paper bag from the onboard canteen.