Ticketing Enquiries
If you have an issue with an existing booking made through Official London Theatre (including TKTS, New Year Sale and Kids Week), our customer service page allows you to check booking details and resend your confirmation email as well as information on how your tickets will be delivered.
If you are unable attend a performance you have booked, please complete our exchange form. Exchanges will only be considered if we are contacted prior to the show and no exchanges will be actioned if we are contacted within 2 working days of the performance. Please note, exchange requests are not a guarantee and may be refused.
If you have a more general enquiry about your booking then please complete our enquiry form and we will get back to you.
You can also email us at ticketing@officiallondontheatre.com
Please note we cannot exchange tickets within 48 hours of the performance.
Theatre Tokens
If you would like to purchase Theatre Tokens, please visit theatretokens.com
For questions regarding Theatre Tokens please email hello@theatretokens.com
All Other Enquiries
For any non-ticketing enquiries, please contact us directly through the details below. If your enquiry is about tickets purchased through Official London Theatre (including TKTS both in-person and online), then you can find the right contact info above.
Whilst we will make every effort to answer enquiries of a general or business nature, we regret that we may be unable to respond to specific queries about productions.
Society of London Theatre
32 Rose Street
London
WC2E 9ET
Email: enquiries@soltukt.co.uk